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Office of Economic & Resource Development

Center for Training and Professional Development

We offer a variety of certificate programs. Our certificate programs are designed to provide you with the knowledge and confidence to succeed in the workforce. Our certificate programs contain core courses which must be completed within a one year period to obtain a Certificate of Completion.

Upon successful completion of core courses, participants will be awarded a Certificate of completion from Long Beach City College, Office of Economic & Resource Development.

Business Expansion- Certificate of Achievement
This certificate program is four 3-hours sessions. Courses included in the certificate program: ERD-1015, ERD-1016, ERD-1017 and ERD-1018. You must complete all four courses within a one year period to receive a certificate. Each session is $49.00 or sign up for all four sessions for $178. Fee includes all materials

Fundamentals of Customer Service- Certificate of Achievement
This certificate program is six 3-hour sessions. Courses included in the certificate program: ERD-5010, ERD-5011, ERD-5012, ERD-5013, ERD-5014 and ERD-5015. You must complete all six courses within a one year period to receive a certificate. Each Session is $39.00 or sign up for all six sessions for $210.00. Fee includes all materials.

Advanced Customer Service- Certificate of Achievement
This certificate program is six 3-hour sessions. Courses included in the certificate program: ERD-5016, ERD-5017, ERD-5018, ERD-5019, ERD-5020 and ERD-5021. You must complete all six courses within a one year period to receive a certificate. Each Session is $49.00 or sign up for all six sessions for $265. Fee includes all materials.

Supervising Excellent in Customer Service- Certificate of Achievement
This certificate program is six 3-hour sessions. Courses included in the certificate program: ERD-5022, ERD-5023, ERD-5024, ERD-5025, ERD-5026 and ERD-5027. You must complete all six courses within a one year period to receive a certificate. Each Session is $59 or sign up for all six sessions for $320. Fee includes all materials.

Management & Leadership
Long Beach City College has partnered with the American Management Association to offer porfessional certificates in several management disciplines in the Long Beach area.  Each certificate consists of several courses and can generally be completed in 6-8 months.  These certificates represent a nationally recognized competency credential.

Economic & Resource Development
4040 Paramount Blvd., Suite 107, Mailstop 05
Lakewood, CA 90712
Long Beach City College
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